Effects of Route Sense implementation
The results of carrier delivery automation
Assisting Companies in Enhancing the Carrier Delivery Process
Food & Beverages
DIY
3PL Operators
E-commerce
Pharmacies
Drogerie stores
Features of the mobile app for carriers
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Additional Menu
In the additional menu, the driver can see:
- Financial history: advances, collections, cash payments;
- Customer list of items to be returned to the warehouse;
- Navigation settings (default map);
- Call the dispatcher option.
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List of Available Routes
The list of routes displays unfinished trips for the entire period. On the route card, you can view basic information sorted by date, day of the week, time frames of the route, mileage, number of delivery points, and the license plate of the planned route vehicle.
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Route on the Map
From the delivery points screen, there is an option to view the entire route on the map. When selecting a specific point on the map, brief information is displayed, and there is an option to go to the card of the selected customer.
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Delivery Points. Start Screen
The customer's start card displays essential information about the client before any driver actions. This display shows you detailed information about customer orders and you can also accept additional specific orders.
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"Show Unaccepted" Screen
All orders are displayed on one screen with the option to accept or reject them.
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Reasons for Rejection
When rejecting an order, there is a list of reasons why the driver is not ready to take the order (individually configurable).
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Customer Card
The appearance of the customer card after confirmation or refusal of loading.
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Driver's tasks at the delivery point:
- Confirm full delivery with a single button;
- Decline delivery with the option to choose a reason for refusal;
- Edit the quantity of items in the order with the option to choose a reason and add comments.
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Assignment of Statuses by Status
Effortless order processing based on status: orders in progress are highlighted in blue; orders with partial returns are displayed in green with a status mark; unaccepted orders are gray; successfully delivered orders are green.
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Status Transmission
Order statuses in online mode are transmitted to the ERP/CRM system, enabling real-time tracking of the status of each delivery.
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Options Handling
Additional actions at the delivery point that do not change the delivery status are possible. For example, the driver can perform special tasks, attach photos, or add comments. All information filled is transmitted to the client's accounting system for a prompt response if needed. There is also the option to add necessary notes only for the driver without sending them to the accounting system.
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Products in Stock
The list of products in stock displays information regarding undelivered items in terms of clients and orders, which need to be returned to the warehouse.
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The application supports multiple types of scanning, including product barcode scanning and cargo unit scanning. When a cargo unit is scanned, all associated products are automatically activated.
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Archive of company routes.
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View of routes by driver and status.
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View of the list of orders within a route.
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Capability to complete a route.
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Filters:
- Driver;
- Client;
- Depot;
- Status;
- Date.
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Order Cancellation Option
If needed, orders can be promptly canceled in the administrative panel.
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Main Information about Orders and Products
View basic information about an order. Detailed information about the order and the delivered/undelivered items can be accessed in the nomenclature.
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The administrative panel allows you to confirm the return of undelivered items to the warehouse and review the «debts» sorted by drivers.
Results of Route Sense clients
Perutnina Ptuj is the leading producer of chicken and meat processing in the Balkans and has production assets in four Balkan countries.
%
Reduction of overruns.
%
Reduction of delivery cost.
Late delivery rate.
Epicenter K is a chain of DIY shopping centers in Ukraine, was founded in 2003. It has 390 light trucks and 230 cars for customer service.
%
Reduction of logistics costs
%
Increase in transportation utilization efficiency
Availability of information on dispatcher and driver KPIs
Concern Khlibprom PJSC is one of the largest enterprises of the Ukrainian bread market, which produces up to 160 tons of products daily.
Fully automated the route planning process
Increased the level of customer service
Implemented the analytics module
The implementation of the mobile application typically involves the following stages
• Discussion of improvements to the mobile application (if necessary).
• Harmonization of terms of reference, terms and responsible persons.
• Testing of exchanges.
• Deployment and customization of the client company.
• Providing access, instructions and training materials.
• Training of carriers.
• Discussion of improvements to the mobile application (if necessary).
• Harmonization of terms of reference, terms and responsible persons.
• Testing of exchanges.
• Deployment and customization of the client company.
• Providing access, instructions and training materials.
• Training of carriers.
FAQ
The app works on both iOS and Android.
The app can operate at both the order and product levels. It allows you to receive order statuses with detailed updates in real-time, check cash registers, make calls via telephony, and much more.
The app uses a variety of navigation services that need to be installed on the device, transmitting destination data to them. Google Maps or OsmAnd are recommended for navigation with TMS. These apps can be installed for free.
The app is designed to accumulate a data package in the device’s RAM when there is no network coverage. Once a stable connection is restored, this package is sent to the server. Not all functionalities are available offline.
IMPORTANT: If the device or app is restarted during this time, the stored data package will be erased.
It depends on how quickly your IT team can set up integrations and how ready the drivers are to use smartphones. From experience, it usually takes 1 to 1.5 months.
The driver can see general route information: the number of delivery points, route date, start and end times, planned distance, total cargo weight, and volume. For each point along the route, the driver sees the visit order, estimated arrival time, time window, delivery point name, and address.
The driver can see the order number, payment information, weight, and volume. Detailed product information is also available within the order.
Yes, order statuses are sent to the accounting system via API.
Yes, the app can function as a GPS tracker.
Yes, there is a financial module that allows cash payments with courier balance control (advances, collections, and received payment for orders). It also supports payments via card using a QR code.
Yes, this is possible.
Currently, the API methods and exchange logic are implemented only for integration with Rinkai TMS.
Why you should choose Route Sense driver app
Support
Assistance at all stages of application implementation, testing, and making necessary improvements.
Delivery Optimization
We fully digitalize the entire carrier workflow process.
Development and Enhancement
On average, we release one application update per week, adding new features and improving the overall workflow process
We appreciate you contacting us. One of our specialists will get back in touch with you soon. Have a great day!