Project objectives
Project progress
ABM TMS solution for Bidfood
Results of implementation
ABM TMS
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Improving the quality of delivery.
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Increase customer loyalty.
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Customization of the system in accordance with the company’s requests.
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Reducing the workload of the logistician and reducing the influence of the human factor in the calculation of logistics routes.
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FAQ
Is it possible to configure the system to prioritize service for specific (key) customers without compromising service for others?
Yes, this is one of the core features of the flexible configuration of ABM Rinkai TMS. For Bidfood, the system was configured to give certain customers priority in delivery without compromising service quality for the rest of the customers.
Is it possible to quantify the progress of the implementation rather than just relying on “word of mouth”?
Yes, effectiveness is tracked through regular audits of key metrics. At Bidfood, a comparison of audit results from January and July 2022 clearly demonstrated progress — an 11% reduction in delivery costs, an 18% reduction in mileage, and a 4% reduction in the number of vehicles used.
How does the implementation process work — is it a one-time setup or step-by-step support?
It’s a step-by-step process: the implementation team analyzes reports, identifies the delivery stages with the most significant issues, and prioritizes tasks, continuing to work until the identified problems are fully resolved. At Bidfood, the team supported the project until the issue with a specific logistics provider and branch was resolved — that is, until the system was fully configured to meet the customer’s needs.