FoodEx

FoodEx is a healthy food delivery service for business people. The company has been delivering balanced meals since 2016 and currently has branches in Kyiv, Lviv, Mykolaiv, Cherkasy, and Kryvyi Rih.

5 000

clients

years on the market

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Background

The logistics manager was planning manually using Excel and Google Maps, which took up almost all of his working hours

Routes are not static, as the client can change the time window and address daily. It’s impossible to create efficient delivery paths manually, considering all parameters

The increase in the client base and manual planning led to an inflated courier staff. It was necessary to optimize and increase the number of delivery points per route

Project goals

Switch from manual to automated route planning mode

Optimize the time and financial costs of the logistician's work

Improve customer service

Results of ABM Rinkai TMS implementation

The effects obtained for FoodEx:

Reduced time for route planning by 4 times.
Reducing the required vehicle fleet by 20%.
Improving customer service by ensuring that orders are delivered to customers within the specified time frame.
Formation of routes with a clear order of visits to points and estimated time of departure from production, arrival at the client and return to production.
Implementation of SMS notifications to the client with the exact arrival time of the courier at the delivery point.
The ability to quickly increase the customer base.
Increasing the delivery margin under special conditions (time window – 30 minutes).